Q: Who should use Phatsoft?

A: Phatsoft is designed to be used by individual taxi drivers, private hire drivers, chauffeurs etc.

Q: What if I change my computer and I have already installed it on 2 computers?

A: You can de-activate the license on the computer that you don't want to use for Phatsoft anymore. To do this, first back up your data on the old computer. Save the backup file (using the built-in backup function in the Management Section, to something like a CDR or USB Thumb Drive so you can transfer it to the new computer later. Then, click ... <how do we do this? I thought we had this built in but I can't see it on my copy of Phatsoft (v 1.0.2.3)>. Next, download Phatsoft again on the new computer (or install it from disk if you have a disk). Next, activate your new Phatsoft installation using the link provided when you start the program. Use the same email address and password that you used when you first bought the program or when you first registered it. Finally, use the Restore feature in the Management menu to restore your data from wherever you saved it to from the old computer.

Q: What happens if my copy of Phatsoft suddenly says it is a trial version after I had previously bought a license and activated it?

A: This can occur with older versions and is something that we are working on to avoid. If you do witness this, simply choose to activate online and use the email address and password that you originally used to register on the web site. Your software will once again be activated. We apologize in advance if you are required to do this.

Q: What does PHATSOFT mean?

A: Private Hire and Taxi Software